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Coding & RMA Specialist

Birmingham
Full-time
Permanent employee

Your mission

  • Inspect products for sales and after-sales orders and accurately record the results.
  • Configure transceiver modules according to order requirements using approved software and predefined codes.
  • Print and apply product labels and package products according to company procedures.
  • Process individual and batch returns, including counting products, checking information and completing system records.
  • Complete order, coding and RMA transactions accurately in the company’s ERP system.
  • Handle the necessary Q&A  required for coding and RMA purposes
  • Perform the quarterly inventory check task
  • Work with Quality Control and other teams to investigate and resolve product issues.
  • Participate in quarterly stock counts and carry out other reasonable duties assigned by management.

Your profile

  • Experience in a warehouse, production, electronics, quality inspection or RMA role is preferred.
  • Comfortable using computers and able to learn product configuration and ERP systems.
  • Strong attention to detail with a careful, efficient and responsible approach.
  • Good practical, organisational, communication and problem-solving skills.
  • Able to follow instructions and standard operating procedures accurately.
  • Working proficiency in English and Mandarin Chinese.
  • A qualification in electronics, telecommunications, computer science or a related subject would be an advantage.

Why us?

  • We reward your commitment with an attractive salary package;
  • We welcome you to a value- and growth-oriented business with flat hierarchies and short decision-making processes.
  • We offer an intensive induction / training period with courses as well as continuous further training.
  • Challenging role for growth and development.
  • Interesting and varied activity.
  • Keeping developing and growing with an international young e-commerce company.
  • Normal working hours: 40 hours per week.(8:30-17:30, from Monday to Friday)

About us

Welcome to FS.COM

Your expert for future-oriented fiber optic products and network solutions! As a leading global supplier of IT infrastructure products, we stand for innovation, professionalism and a dynamic corporate culture. With more than 1,000 employees at locations around the globe, we are a partner to medium-sized companies through to international corporations.